Digital purchases
The existing commercial policy treats digital products as non-refundable unless otherwise stated. This is subject to mandatory consumer rights and remedies that may apply, including those relating to non-delivery or non-conforming digital content. We do not describe every digital purchase as automatically exempt from statutory withdrawal rights.
Requesting a review
Send a refund request to allchiptuningfiles@gmail.com within 30 days of purchase under the existing request policy. Include your order reference, purchase email, purchase date and a clear explanation. Do not send your password, complete payment-card number or registration code. The 30-day commercial request period does not shorten a mandatory statutory remedy.
Delivery or activation problems
If a registration email is missing, check the purchase email and spam folder, then contact Support with the order reference. For activation problems, include the visible error and application version. The team can investigate delivery, account status and eligibility before determining the appropriate remedy.
Review and outcome
We review the order and explain the outcome of a refund request. A refund is not promised solely because this page is visited or a request is submitted. Payment-provider processing times may apply once a refund is approved.
Disputes
Contact allchiptuningfiles@gmail.com with your order reference and the issue so that we can investigate it. You retain any applicable rights to contact your payment provider, consumer authority or court. This page does not impose mandatory arbitration or remove statutory remedies.
Current prices and access periods · Software licence · Refund policy