Who to contact
ALLCHIPTUNINGFILES LLC operates this website. Privacy requests can be sent to allchiptuningfiles@gmail.com or 1209 Mountain Road Place, Northeast, Albuquerque, NM, USA. Include enough information to identify your request without sending a password, payment-card details or a registration code.
Website requests and necessary security data
The hosting service receives normal connection information, including IP address, request time, URL and browser information. This supports delivery, diagnosis and abuse prevention. Registration pages use a necessary session cookie to protect form requests. The rate limiter uses hashed network identifiers rather than storing raw IP addresses in its own rate-limit files. Hosting access logs are managed separately by the hosting operator.
Account registration
The web registration form sends your email, password and confirmation, registration code and optional referral code to the Stage1Files account service over HTTPS. The website does not store registration passwords or codes in a local account database or send them to analytics. The desktop application manages its own account and hardware-licence workflow. Do not interpret this website policy as a claim that all desktop processing takes place offline.
Payments
The website requests a checkout session from the account service and directs you to Stripe. Stripe collects payment information on its checkout page. This website does not collect card numbers. Billing details and purchase information needed to fulfil your order are handled by the payment and account services. Review Stripe’s privacy information when using checkout.
Optional analytics
Google Analytics is loaded only after you allow analytics. We record general page usage and controlled interaction events such as download, pricing, video and support clicks. Custom events exclude search text, form values, registration codes and customer filenames. Canonical page locations are used without query strings. You can withdraw permission through Privacy choices in the footer.
Videos and external links
Video previews are served from this website. Choosing play loads a YouTube privacy-enhanced player, which connects to Google/YouTube and may process device and usage information. Links to WhatsApp, Instagram, YouTube and AllChip take you to services with their own privacy practices. No social media SDK is loaded on this website.
Support and purposes
We use information you provide to answer support requests, perform the purchase or account service, maintain security and comply with applicable obligations. Where consent is required for optional analytics, that processing depends on your choice. Do not include customer binaries or confidential vehicle information in a general email or social-media message; use the appropriate authenticated support workflow.
Retention and your choices
The website consent choice is stored in your browser for up to 180 days. Necessary form sessions are temporary. Expired rate-limit records are removed by housekeeping. Billing, account, hosting-log and desktop-file retention can differ; contact us for the period relevant to your records. You may request access, correction or deletion of personal information and raise an objection or complaint as applicable to your location. Some records may need to be retained for legal or transaction purposes.
Service providers and international processing
Hosting, payment, analytics and video providers may process data outside your country. The applicable provider terms and safeguards apply to their services. Contact us for information about a specific account or data transfer. This policy does not claim a certification, hosting region or retention guarantee that has not been established.
Current prices and access periods · Software licence · Refund policy